At the City of Polson, there is nothing we place greater importance on than the health and safety of our employees, customers and the community at large. Our response to the COVID-19 pandemic at the local level will be very important to the goal of “flattening the curve” for the spread of this virus. To this end, the following restrictions will be put in place immediately at City Hall: 

The City is restricting all non-essential in-person visits to City Hall. The front door will be locked until further notice. 

All visitors allowed into the building through the City’s side door will have their temperature checked at the door. Anyone with a fever will not be able to enter. 

Please follow additional instructions for each department:  

Finance and Utility Billing 

All Utility Billing payments must be mailed in, put in our drop box or paid online. The City has waived the 3 percent surcharge for online payments during this time. To make an online payment please go to the City’s website at www.cityofpolson.com. Click on Online Bill Pay. 

For all other Utility Billing business please call 883-8200 and press 1. 

If you need to get a dog or cat license please call 883-8200 and press 0. 

Park Shelter Reservations must be made online through the City’s website at www.cityofpolson.com. Click on departments and choose Parks and Recreation. For additional applications, such as a parks alcohol permit, parks use permit or general information please call 883-8200 and press 0.  

City Court 

All Fines are to be paid online or placed in the City’s drop box. Online payments can be made by going to the City’s website at www.cityofpolson.com. Click on departments and choose City Court, then click on City Court Online Payments. 

The judge will be holding Court once per week on Wednesdays from 3 pm to 6 pm. Entrance will be through the City’s side door. All persons will have their temperature checked at the door. Anyone with a fever will not be able to enter.  

Building and Planning Department 

Most transactions can be handled online or by phone, fax, and mail. For detailed information regarding your business transaction please call 883-8200 and press 2. To speak to the Building and Planning Assistant press 1; To speak to the Building Official press 2; To speak to the City Planner press 3.  

Water and Sewer Department 

Field operations are continuing as normal but interaction with property residents will be kept to a minimum. Essential business at City Hall will require an appointment. Please call 883-8200 and press 9 to reach the Water and Sewer Superintendent.  

Parks and Recreation 

Parks: All City parks are open but the bathrooms are closed. The City recommends that patrons follow the CDC guidelines for social distancing which means remaining out of congregate settings, avoiding mass gatherings, and maintaining distance (approximately 6 feet) from others when possible. Please call 883-8200 and press 8 to reach the Parks and Recreation department. 

Polson Bay Golf Course: The City’s golf course is intermittently open. Please see the golf course website at www.polsonbaygolf.com/COVID-19-update regarding information and any restrictions that may be in effect. The clubhouse can be reached at 883-8230.  

Street Department

All operations will continue as normal. To reach the City shop call 883-8200 and press 4.

Police Department 

All operations will continue as normal. The department has suspended their finger printing service until further notice. For emergencies please call 911. Non-emergency dispatch can be reached at 883-7301. To reach the Police Department staff call 883-8200 and press 5.  

Fire Department 

All operations will continue as normal. For emergencies please call 911. Non-emergency dispatch can be reached at 883-7301. To reach the office of the Fire Chief please call 883-8200 and press 7.  

Other Information:

All non-essential board meetings have been cancelled until further notice. 

The City Commission is still scheduled to meet on the first and third Monday of each month and meeting are open to the public at this time. 

Check back frequently for updates to this information. 

For additional information please see the following websites: 

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